Refund and Returns Policy

Returns :

Our return policy lasts 30 days. If more than 30 days have passed since your purchase, we regret that we cannot offer a refund or exchange.
To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Items with removed woven or wash care labels will be considered used.
For tips on caring for your bedding, please refer to the wash care instructions on the product details page or labels. We cannot accept returns for items damaged through normal wear and tear, discoloration from bleach, benzoyl peroxide, alpha hydroxy acid, or residual bleach from prior loads. Additionally, we cannot be held responsible for damage caused by washing machines, irons, steamers, or professional cleaning services.
A receipt or proof of purchase is required to complete your return.
Certain items are non-returnable. A 20% restocking fee applies to all returns and credits.

Refunds :

Once we receive and inspect your return, we will notify you via email of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a few business days.

Late or Missing Refunds :

If you haven’t received your refund yet, first check your bank account again. Then contact your credit card company, as it may take some time for the refund to post officially.
If the issue persists, contact your bank, as processing times may vary. If you’ve done all of this and still haven’t received your refund, please contact us at support@shop.qualitysupplyusa.com

Final Sale Items :

Only regular and sale-priced items are eligible for refunds. Unfortunately, final sale items cannot be refunded.

Exchanges :

We only replace items if they are defective or damaged. If you need an exchange for the same item, please email us at support@shop.qualitysupplyusa.com and send your item to: Quality Supply USA .,
Shipping

To return your product, mail it to: Quality Supply USA .,Shipping times for exchanged products may vary depending on your location.